Privacy Policy

‍Minorities

We do not intend to collect personal data from persons under 16 years of age. These young people may not transfer personal data to us without the consent of the person who has parental responsibility, or make a consent statement.
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Cookies

We use only strictly necessary cookies that make our website usable by enabling basic functions. These cookies are "first party" cookies and are placed on your device for the duration of your session on our website.

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Your privacy rights

To give you more control over the processing of your personal data, you have many rights. These rights, among others, are set forth in Articles 15-22 AVG.

You have the following permissions:
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• The right to access the personal data we process about you (Art. 15 AVG):

You have the right to learn from us at any time whether or not we are processing your personal data. If we are processing them, you have the right to access this personal data and receive additional information on:
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1. processing purposes;
2. the categories of personal data involved;
3. the recipients or categories of recipients (especially recipients in third countries);
4. the retention period or, if that is not possible, the criteria for determining that period;
5. the existence of your privacy rights;
6. The right to file a complaint with the supervisory authority;
7. The source of the personal data if we obtain personal data through a third party;
8. The existence of automated decision-making.

If we cannot give you access to your personal data (for example, because of legal obligations), we will let you know why this is not possible.

You may also obtain a free copy of the personal data processed in an understandable form. Please note that we may charge a reasonable fee to cover our administrative costs for each additional copy you request.
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• Right to data erasure ("right to oblivion") (Art. 17 AVG):

You may ask us to delete your personal data in certain cases. However, in this case you should be aware that we will no longer be able to provide you with a service if you so wish. Please also note that your right to oblivion is not absolute. We have the right to continue to store your personal data when this is necessary for, among other things, the performance of the contract, the fulfillment of a legal obligation or the establishment and exercise or substantiation of legal claims. We will inform you of this in more detail in our response to your request.
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• The right to correct and supplement (Art. 16 AVG):

If your personal data is inaccurate, outdated or incomplete, you may ask us to have these inaccuracies or incompleteness corrected.

• The right to portability of your personal data (Art. 20 AVG):

You also have the right, under certain conditions, to have us transfer the personal data you have provided to us for the performance of the contract or for which you have given your consent, to another controller. As far as it is technically possible, we will transmit your personal data directly to the new controller.
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• The right to restriction of processing (Art. 18 AVG):

If any of the following apply, you may ask us to restrict the processing of your personal data:

1. you dispute the accuracy of that personal data (in this case, its use is restricted for a period of time that allows us to verify the accuracy of the personal data);
2. the processing of your personal data is unlawful;
3. we no longer need your personal data for the original processing purposes, but you need them for the establishment, exercise or support of a legal claim;
4. until a decision has been made on the exercise of your right to object to processing, you may request that the use of your personal data be restricted.

• The right to object (Art. 21 AVG):

Based on your particular situation, you may object to the processing of your personal data if such processing is in our legitimate interest or in the performance of a task carried out in the public interest. We will cease processing your personal data in this case, unless we can demonstrate compelling and legitimate grounds for the processing which outweigh your interests, or if the processing of the personal data is related to the establishment, exercise or support of a legal claim.

• The right not to be subject to automated decision-making (Article 22 AVG):

You have the right not to be subject to a decision made solely on the basis of automated data processing that significantly affects you or has legal consequences and is made without substantial human intervention.

You cannot invoke this right in three situations:

1. if a law permits it (for example, to prevent tax fraud);
2. If the decision-making is based on an explicit consent of the data subject; or
3. if it is necessary for the conclusion, or performance, of an agreement (please note that in doing so, we always make a case-by-case assessment of whether there are less privacy invasive methods to conclude or perform the agreement).

• The right to withdraw your consent (Art. 7 AVG):

Where your personal data is processed on the basis of your consent, you may withdraw this consent at any time upon simple request.
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Exercising your rights

To exercise these rights, please contact us using the contact details under the heading "Who are we?". To verify your identity, we ask you to send a copy of the front of your identity card.

You may exercise all these rights free of charge, unless your request is manifestly unfounded or excessive (e.g., due to repetitive nature). In that case, we have the right to charge you a reasonable fee or refuse to act on your request.
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Retaining your personal data

We keep your personal data for as long as it is necessary for realization of the intended purpose. You should note that numerous (legal) retention periods result in personal data (having to) remain stored. Insofar as no retention obligation exists, data are routinely deleted after the purpose for which they were collected has been fulfilled.

In addition, we may retain personal data if you have given us permission to do so or if we may need it in connection with legal proceedings. In the latter case, we need to use certain personal data as evidence. For that purpose, we retain certain personal data in accordance with the statutory limitation period, which may be up to thirty years; the usual limitation period in connection with personal legal actions is ten years.
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Sources of personal data

We process personal data that you spontaneously provide to us. If additional personal data is required, we will inform you whether or not you are obliged to communicate it and what the consequences are if you do not communicate it. Failure to communicate personal data may prevent us from providing our products and services to you.
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Categories of recipients

Within our organization, we ensure that your personal data is accessible only to those who need it to fulfill contractual and legal obligations.

We will only disclose your personal data to third parties in accordance with statutory provisions or if you have given your consent. In certain cases, our employees are supported in the performance of their duties by external service providers.

Furthermore, we do not transfer personal data to third parties unless we are required to do so by legal provisions (e.g., transfer to government agencies such as supervisory or law enforcement authorities).

In particular, we identify the following categories of recipients:

(i) Governments or regulatory authorities when requested to do so in compliance with a judgment or decree, legislation, regulation, standard or legal process.
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Transfers to third countries outside the European Economic Area ("EEA").

We transfer your personal data to processors or controllers in third countries only to the extent that we are legally entitled to do so or as necessary to process a file.

To the extent such transfers are necessary, we take the necessary measures to ensure that your personal data are highly protected and that all transfers of personal data outside the EEA are lawful.
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Security of your personal data

The security of your personal data is important to us. We have taken reasonable and appropriate technical and organizational security measures to best protect your personal data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. For example, we always keep your personal data in a secure location so that third parties cannot access your personal data.

Unfortunately, the transmission of information over the Internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us over the Internet. Any transfer of personal data is at your own risk. However, when we transfer or receive your data on our website, we always use encryption technologies that are recognized as proven standards.
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Complaints?

We make every effort to protect your personal data. If you have a complaint about the way we process your personal data, please notify us using our contact details as listed at the beginning of this privacy policy so that we can address it as soon as possible.

You can also file a complaint with the data protection supervisory authority. The authority overseeing our organization is the Data Protection Authority, with the following contact details:

Website: https://www.gegevensbeschermingsautoriteit.be

Contact details:

Data Protection Authority
Printing Press Street 35, 1000 Brussels

 +32 (0)2 274 48 00

 +32 (0)2 274 48 35

 contact@apd-gba.be

Still have questions?

Then you may always contact us by phone, e-mail or by letter using the contact information under the heading "Who are we?". We will be happy to answer your questions.

Changes

To accommodate feedback or reflect changes in our processing operations, we may change this privacy policy from time to time. We therefore invite you to always check the latest version of this privacy policy on our website.